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Use cases

Built for the work behind a Shopify store.

Some tasks start with an order. Others start with a product, a campaign, or something that needs fixing. Captain Tasks keeps all of them visible to the store team.

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Today in store operations
01

Check address on order 1058Order linked to the task

Order
02

Update collection imagesAssigned to Mia

Catalog
03

Review campaign landing pageDue today

Campaign
Everyday examples

One board can replace a lot of scattered messages.

These are common ways Shopify teams use Captain Tasks. You can create as many boards as your store needs.

Orders

Handle order issues without losing the order

Create a task for an address check, fulfillment question, return, or payment review and keep the Shopify order attached.

  • Address checks
  • Fulfillment questions
  • Returns and refunds
Catalog

Keep product work moving

Give product copy, image updates, pricing checks, and collection changes a clear owner and status.

  • Product content
  • Images and media
  • Pricing and collections
Store quality

Record issues when someone spots them

Turn a storefront problem or content correction into a task before it disappears into chat.

  • Storefront checks
  • Content corrections
  • Release review
Campaigns

Coordinate launches and promotions

Use a dedicated board for campaign assets, product preparation, launch checks, and deadlines.

  • Campaign assets
  • Launch tasks
  • Final checks
Operations

Make recurring store work visible

Track the small operational tasks that keep a store healthy but are easy to overlook during a busy week.

  • Inventory checks
  • Navigation updates
  • Weekly store tasks
Team handover

Give the next person the full context

Comments, files, Shopify links, and activity history make it easier for someone else to continue the work.

  • Clear ownership
  • Useful comments
  • Complete history
What Captain Tasks is for

Your team uses it. Your customers do not.

Captain Tasks is not a customer support inbox. It is the place where Shopify staff handle the practical work that happens after a request, order issue, product change, or store check.

01

Keep your helpdesk for support

Customer conversations stay in the tool built for them.

02

Move internal work to Captain Tasks

Give the store team a clear place to take action.

Give your next store task a clear owner.

Try Captain Tasks free for 14 days inside Shopify Admin.

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